All Posts By

Laura Wagner

The right option for every taste

Find the right self-checkout solution for your store

Scanning goods during the shopping process? At the express checkout? Anywhere my customers engage my employees for payment? The options for checkout are as varied as the spices in the kitchen of a three-star restaurant. But which flavor is right for my store?  What can I use to spice up and sweeten my customers’ shopping experience?  

When it comes to checkout in brick-and-mortar retail, it’s like seasoning your weekly menu: Not every spice goes with every dish – and so there is no one solution for all stores, but rather a specially flavored checkout system for each retailer and its store. Only in this way can it contribute to a comprehensively positive experience in your store and thus bring great added value not only to your clientele, but also to yourself. After all, satisfied customers like to shop with you and will be happy to come back for the next meal.

You want to know which checkout solutions are possible and what the advantages are? In this retail salsa, Patrick Queisler and Patrick Kruschinski report on the self-checkout solutions as well as the new mobile POS system from snabble and how they find the right checkout solution together with each customer.

Just register for free and get your access to the on-demand video.

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Our speakers

Patrick Queisler
Director of Operations
snabble GmbH

Patrick Kruschinski
Lead Customer Advisor
snabble GmbH

“retail salsa – Spice up your Community” is the virtual webtalk that brings retailers, suppliers and independent experts together to talk about components of a successful customer journey. We don’t make a secret of the ideal mix, but share insights and experiences. retail salsa is hosted by iXtenso – Magazine for Retailers and EuroShop – The world’s no.1 retail trade fair.

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Checkout: The right option for every taste

from 2022/11/02 | Language: English

More retail salsa

Pepper for your fulfillment service

How to provide your clientele with a convenient omnichannel shopping experience

Your customers are still hungry for their favorite snack late at night, but they are standing in front of closed doors at your branch because your staff has already gone home? Your product range is very diverse, but you still want your customers to be able to put together their selection in just a few steps? Thanks to retail robots and vending machines that are operational around the clock, customers can shop quickly and conveniently in automated stores at any time.

Whether customers are shopping on-site at a vending machine, ordering goods via a web store or app, or tracking their order online, link your online and offline worlds to create a tasteful omnichannel experience for you and your customers. By leveraging automation and robotic merchandise delivery technologies, you can extend the hours of your brick-and-mortar store or set up completely standalone unmanned stores at hubs of supply.

If you want to know what ingredients it takes to automate your store and how to create your own recipe for micro-fulfillment centers, join us for our webtalk. Matthias Kurz from KNAPP and Marcus Winter from Würth report on the use of the RetailCX vending machine at Würth’s Bitburg branch, which not only optimizes screw sales, but also goods receiving and clearance times.

Once registered, you’ll get your access to the on-demand video. Registration is free of charge!

Sponsored by:

Our speakers

Matthias Kurz
Business Development Manager
KNAPP

Marcus Winter
Project Manager
Würth

“retail salsa – Spice up your Community” is the virtual webtalk that brings retailers, suppliers and independent experts together to talk about components of a successful customer journey. We don’t make a secret of the ideal mix, but share insights and experiences. retail salsa is hosted by iXtenso – Magazine for Retailers and EuroShop – The world’s no.1 retail trade fair.

A project by

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Fully automated stores: Pepper for your fulfillment service

from 2022/09/21 | Language: English

More retail salsa

Filter

On demand
Checkout

The right option for every taste

Webtalk from 2022/11/02 | Language: English
On demand
Fully automated stores

Pepper for your fulfillment service

Webtalk from 2022/09/21 | Language: English
On demand
In-store marketing

The salt in the soup of sales promotion

Webtalk from 2022/08/31 | English

The salt in the soup of sales promotion

How to positively influence the shopping experience of your clientele

Soft music in the background, delicious scent, pleasant lighting – Sounds like dinner at your favorite restaurant? Almost. Because atmospheric design elements are also important ingredients for the perfect in-store shopping experience in retail.

Not only the design of the salesroom, but the entire shopping atmosphere influences your customers in their buying behavior. On the one hand, a coherent design of the store with all its shelves, merchandise displays, and window decorations is important so that the merchandise can be presented in an appealing way. In addition, the use of multi-sensory marketing, such as scent or music marketing, also influences customers subconsciously and has a positive impact on the length of time spent in the store, the pleasure of buying and the subsequent evaluation of the service by customers.

Join us to find out how to best spice up this soup with all your ingredients and how to build stronger customer loyalty with sophisticated in-store marketing.

Participation in the webtalk is free of charge! Couldn’t be there live? No problem, if you register, you’ll also get your personal access to the on-demand video after the talk.

Our speakers

Yvo Schirmer
CEO
Storemoods GmbH & Co. KG

Paul Weitzel
Global Marketing Director
apg solutions

 

“retail salsa – Spice up your Community” is the virtual webtalk that brings retailers, suppliers and independent experts together to talk about components of a successful customer journey. We don’t make a secret of the ideal mix, but share insights and experiences. retail salsa is hosted by iXtenso – Magazine for Retailers and EuroShop – The world’s no.1 retail trade fair.

A project by

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In-store marketing: The salt in the soup of sales promotion

from 2022/08/31 | Language: English

More retail salsa

Environmentally conscious aroma for your shipping

How to make your logistics more sustainable

Is your lunch still missing that certain something? With the addition of a few herbs, your dish can develop an aromatic flavor and turn your menu into a feast. The right flavor also plays an important role in the recipe of your logistics, so that your shipping route not only tastes good to you, but also to your customers.

Sustainability plays an increasingly important role these days, not only in the production of the products themselves but also in their shipping. To meet your customers’ tastes, you should round off the customer journey with sustainably shipped products and give your company the right flavor with environmentally conscious logistics.

But how exactly can I make my logistics sustainable? How can I not only invest in sustainable logistics, but also get my clientele to spend more on it? And does sustainable logistics always have to be more expensive? This and much more we discussed in our Webtalk, where our experts revealed which herbal mixture will give your logistics strategy that special flavor that sets you apart from the competition.

You couldn’t be there live? No problem, if you register, you will also get your personal access to the on-demand video.

The speakers

David Randall
Director, Sustainable Delivery,
Auctane

Dr. Ani Melkonyan-Gottschalk
Director of the Center for
Logistics and Traffic,
University of Duisburg-Essen

Stefan Vogt
Director Sales,
Urbify Technologies GmbH

“retail salsa – Spice up your Community” is the virtual webtalk that brings retailers, suppliers and independent experts together to talk about components of a successful customer journey. We don’t make a secret of the ideal mix, but share insights and experiences. retail salsa is hosted by iXtenso – Magazine for Retailers and EuroShop – The world’s no.1 retail trade fair.

A project by

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Sustainable logistics: environmentally conscious aroma for your shipping

from 2022/06/22 | Language: English

More retail salsa

Marketing you feel

Fingerfood for your customers

A pinch of digital, a spoonful of interaction, and a touch of networking – and the customer journey in your store becomes a full-bodied taste experience. Interactive touchpoints add the necessary zing, because commerce no longer takes place only online or offline. What counts is the omnichannel experience.

Reach your customers directly and easily at any time with digital signage or offer them shopping opportunities of a special kind with a smart mirror. This not only increases customer satisfaction, but also optimizes your business processes. After all, interaction – in addition to personal service – has always been the major added value in stationary retail. With digital services at the POS, you can bring together the best of both worlds – to your advantage.

How can you use interactive touchpoints to give your customers a unique shopping experience? We found answers to this question in our retail salsa Tech Talk live from the EuroCIS 2022. We used the concentrated expertise and brought together exciting speakers who told their favorite spices for the optimal customer journey.

The on-demand video is now available and free of charge!

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The speaker

David Tarquini
UX Designlead
Instore Solutions

Dr. Johannes Tröger
SVP Strategy & Business Development
AMERIA AG

Lutz Hollmann-Raabe
CSO and COO
Bütema AG

“retail salsa – Spice up your Community” is the virtual webtalk that brings retailers, suppliers and independent experts together to talk about components of a successful customer journey. We don’t make a secret of the ideal mix, but share insights and experiences. retail salsa is hosted by iXtenso – Magazine for Retailers and EuroShop – The world’s no.1 retail trade fair.

A project by

Registration

Interactive Touchpoints: Marketing you feel

from 2022/06/01 | Language: English

More retail salsa

Filter

On demand
Checkout

The right option for every taste

Webtalk from 2022/11/02 | Language: English
On demand
Fully automated stores

Pepper for your fulfillment service

Webtalk from 2022/09/21 | Language: English
On demand
In-store marketing

The salt in the soup of sales promotion

Webtalk from 2022/08/31 | English

Never running “out of…” again

Sharp touch for your automation thanks to artificial intelligence

You know when you try a dish and you’re missing that certain something to make it really delicious? That is how your clientele may feel when it says, “This item is unavailable, out of stock, or available at another location”. A pinch of salt or pepper could make it taste perfect. The most important ingredient for your optimal inventory tracking and assortment planning: artificial intelligence.

After all, positive shopping experiences not only increase customer satisfaction, but also loyalty. But it is not just inventory that is important, a constantly replenished assortment also brings many benefits on the sales floor in the store. But how can I manage my inventory without leaving customers disappointed in front of an empty shelf? How can inventory accuracy be optimized? How can inventory be monitored automatically – perhaps even in real time? And how can artificial intelligence help to optimize your own assortment planning and trigger reorders automatically?

Together with our experts, we found out in our retail salsa Tech Talk which ingredients the perfect automation recipe should have – live from EuroCIS 2022 in Düsseldorf. We used the expertise of the retail technology community coming together here for our interactive talk.

The on-demand video is now available and free of charge!

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The speakers

Michael Unmüßig
Senior Executive Vice President SES-imagotag & CEO Captana GmbH

Michael Hoffmann
Manager DACH,
RELEX Solutions

Tom Dujardin
Owner and Director,
DeDuCo International NV

“retail salsa – Spice up your Community” is the virtual webtalk that brings retailers, suppliers and independent experts together to talk about components of a successful customer journey. We don’t make a secret of the ideal mix, but share insights and experiences. retail salsa is hosted by iXtenso – Magazine for Retailers and EuroShop – The world’s no.1 retail trade fair.

A project by

Registration

Automation and AI: Never running “out of…” again

from 2022/06/01 | Language: English

More retail salsa

Filter

On demand
Checkout

The right option for every taste

Webtalk from 2022/11/02 | Language: English
On demand
Fully automated stores

Pepper for your fulfillment service

Webtalk from 2022/09/21 | Language: English
On demand
In-store marketing

The salt in the soup of sales promotion

Webtalk from 2022/08/31 | English

Fast shopping on the go

The kitchen help among stores

Hungry for a delicious dish, but not much time? Using a food processor saves time here and offers endless possibilities to satisfy your appetite. It’s the same with Smart Stores: scan the goods and pack them without having to stand in line. Or pack and pay for the goods without having to scan them at all. And you have all the goodies you want in your pocket without much effort. Smart stores offer a variety of solutions here.

Whether Grab & Go, Scan & Go or Self-Checkout – sensor technologies or image recognition make cashierless stores a reality. Customers can shop and pay directly by touch or with their smartphone, while in the background robotics or AI recognize when the shelves need to be restocked – and then restock them as well. They are best known from grocery retailing, but smart stores also offer other numerous possibilities and advantages for all other industries, which will not only satisfy your customers.

Are you interested in smart store solutions?
Whether it’s food retail or any other industry, we brought together the best experts live at EuroCIS 2022 in Düsseldorf to discuss first-hand insights and learnings. Get the secret ingredients from our retail salsa Tech Talk on-demand now!

Powered by:

The speakers

Matt Redwood
Director of Retail,
Advanced Self-Service Solutions
Diebold Nixdorf

Kevin Müller
Senior Growth Advisor
Shopreme

“retail salsa – Spice up your Community” is the virtual webtalk that brings retailers, suppliers and independent experts together to talk about components of a successful customer journey. We don’t make a secret of the ideal mix, but share insights and experiences. retail salsa is hosted by iXtenso – Magazine for Retailers and EuroShop – The world’s no.1 retail trade fair.

A project by

Registration

Smart Stores: Fast shopping on the go

from 2022/06/01 | Language: English

More retail salsa

Filter

On demand
Checkout

The right option for every taste

Webtalk from 2022/11/02 | Language: English
On demand
Fully automated stores

Pepper for your fulfillment service

Webtalk from 2022/09/21 | Language: English
On demand
In-store marketing

The salt in the soup of sales promotion

Webtalk from 2022/08/31 | English

Discover the possibilities at the checkout

How to build stronger customer loyalty with self-service technologies

Whether it’s a sweet or a spicy treat, it’s important to season your store’s self-service offerings with the right spice. IKEA, for example, has decided to improve its own spice cabinet. After all, customer expectations are constantly evolving. To meet them, self-service technologies should also be part of your business and bring enormous added value not only to your customers, but also to you.

The possibilities for self-service are numerous, and with the right choice of spices, you can retain your clientele in the long term through positive experiences. After all, if they self-scan their goods at the end of their shopping trip or order their food via app in the restaurant, this is not only a time-saver but also a strengthening of their emotional bond with your company. Your own business processes can also be optimized by evaluating self-service.

You want to know which secret ingredients your self-service offering should contain and why IKEA has decided to rely more and more on self-service? Together with our experts, we will bring flavor to your store and refine it with illustrative use cases from IKEA as well as insights from EHI.

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Die Referenten

Dirk Rummel
Country Payment Leader
IKEA Germany

Carsten Brase
Head of Retail Consultancy
Diebold Nixdorf

Frank Horst
Project manager
Self-Checkout Initiative
EHI

Questions for the right spice:

  • What do I need to consider before offering self-service?
  • At what point is self-service worthwhile for my company?
  • Which technologies are suitable for which companies or areas?
  • What added value does self-service offer for me, my staff and my customers?
  • How do I encourage my customers to use self-service solutions?

“retail salsa – Spice up your Community” is the virtual webtalk that brings retailers, suppliers and independent experts together to talk about components of a successful customer journey. We don’t make a secret of the ideal mix, but share insights and experiences. retail salsa is hosted by iXtenso – Magazine for Retailers and EuroShop – The world’s no.1 retail trade fair.

A project by

Registration

Self-service at IKEA: Discover the possibilities at the checkout

from 2022/04/26 | Language: German

More retail salsa

Filter

On demand
Checkout

The right option for every taste

Webtalk from 2022/11/02 | Language: English
On demand
Fully automated stores

Pepper for your fulfillment service

Webtalk from 2022/09/21 | Language: English
On demand
In-store marketing

The salt in the soup of sales promotion

Webtalk from 2022/08/31 | English